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Matthew Baker
Client Implementation Specialist at CORE Higher Education Group
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Matthew Baker

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Employment History
CORE Higher Education Group - Client Implementation Specialist

December 2018 - Present

Employment History
CORE Higher Education Group - Sales & Operations Coordinator

August 2018 - November 2018

Employment History
CORE Higher Education Group - Marketing & Operations Coordinator

January - July 2018

  • Managing Tradeshow Presence, Campaign Management, & Advertising Pathways
  • Supporting Existing Client Communication and Network
  • Mainting CRM Fluidity and Developing Data-Integrity Guidelines
  • Analysis and Reporting for Fiscal and Sales Performance
  • Sales & Accounts Receivable Support
Employment History
CORE Higher Education Group - Business Development Rep

November 2016 - December 2017

  • Sales pipeline management (Sales data management, prospecting, qualifying and appointment setting)
  • Maintain detailed account records/notes in CRM system (Salesforce)
  • Maintain CRM system (Salesforce)
  • Support finance team post-sale (PO collection, invoice coordination, AR communication)
  • Develop and Manage Contract requirements and negotiations
  • Tradeshow preparation (sign-up/attendance, shipment, email blasts, etc)
Employment History
CORE Higher Education Group - Client Success Rep

November 2015 - October 2016

  • Manage ~20 existing accounts, working with each client independently on; day-to-day system use, best practices, training and support, data management, new features and utility, and developing professional relationship with account & clients.
  • System Support / Troubleshooting.
  • Materials Development, including training documents, UI development recommendations, and webinar sessions.
  • Accurately record account information into the CRM system (SalesForce) such as: client details, sales calls, demonstration schedules, support, agreements, and other business artifacts.
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Technical & Computer Skills
Software and Tools
  • Salesforce
  • iContact
  • Unbounce
  • Quickbooks
  • Monday
  • GoToMeeting
  • Calendly
  • Google Suite
  • Google Adwords
  • Google Analytics

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Matthew Baker

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