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Matthew Baker

Client Implementation Specialist

CORE Higher Education Group

Address: 1300 Division Road
West Warwick, RI 02893
Phone: 844.681.2673 x52
Email: Matthew.Baker@corehighered.com
My Social: LinkedIn

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Click to unlock with View Code. Educational BackgroundUpdated: 11-13-18
Click to expand Employment HistoryUpdated: 12-21-18
Employment History: Matthew Baker
CORE Higher Education Group - Client Implementation Specialist

December 2018 - Present


Employment History: Matthew Baker
CORE Higher Education Group - Sales & Operations Coordinator

August 2018 - November 2018


Employment History: Matthew Baker
CORE Higher Education Group - Marketing & Operations Coordinator

January - July 2018

  • Managing Tradeshow Presence, Campaign Management, & Advertising Pathways
  • Supporting Existing Client Communication and Network
  • Mainting CRM Fluidity and Developing Data-Integrity Guidelines
  • Analysis and Reporting for Fiscal and Sales Performance
  • Sales & Accounts Receivable Support

Employment History: Matthew Baker
CORE Higher Education Group - Business Development Rep

November 2016 - December 2017

  • Sales pipeline management (Sales data management, prospecting, qualifying and appointment setting)
  • Maintain detailed account records/notes in CRM system (Salesforce)
  • Maintain CRM system (Salesforce)
  • Support finance team post-sale (PO collection, invoice coordination, AR communication)
  • Develop and Manage Contract requirements and negotiations
  • Tradeshow preparation (sign-up/attendance, shipment, email blasts, etc)

Employment History: Matthew Baker
CORE Higher Education Group - Client Success Rep

November 2015 - October 2016

  • Manage ~20 existing accounts, working with each client independently on; day-to-day system use, best practices, training and support, data management, new features and utility, and developing professional relationship with account & clients.
  • System Support / Troubleshooting.
  • Materials Development, including training documents, UI development recommendations, and webinar sessions.
  • Accurately record account information into the CRM system (SalesForce) such as: client details, sales calls, demonstration schedules, support, agreements, and other business artifacts.

Click to expand Technical & Computer SkillsUpdated: 11-13-18
Technical & Computer Skills: Matthew Baker
Software and Tools
  • Salesforce
  • iContact
  • Unbounce
  • Quickbooks
  • Monday
  • GoToMeeting
  • Calendly
  • Google Suite
  • Google Adwords
  • Google Analytics


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