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Matthew Baker

Marketing & Operations Coordinator

CORE Higher Education Group

Address: 1300 Division Road
West Warwick, RI 02893
Phone: 844.681.2673 x52
My Social: LinkedIn

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Click to expand Biography / SummaryUpdated: 07-18-17
Biography / Summary: Matthew Baker
Matthew Baker's Biography

Matthew Baker is member of the Business Development team at CORE Higher Education Group, a technology company based in West Warwick, Rhode Island. Matt has a strong background in client support, CRM/SaaS management, and data analytics. He has an enthusiasm for client satisfaction and problem resolution, enjoying his work with technology and higher education in tandem. Matt continues to work with program administrators towards using CORE products in a meaningful and concerted manner, and developing internal structures for improved opportunity & sales practices.

Click to expand Educational BackgroundUpdated: 02-07-18
Educational Background: Matthew Baker
University of Connecticut

B.A. in Economics & Sociology

Click to expand Employment HistoryUpdated: 02-07-18
Employment History: Matthew Baker
CORE Higher Education Group - Marketing & Operations Coordinator

January 2018 - Present

  • Managing Tradeshow Presence, Campaign Management, & Advertising Pathways
  • Supporting Existing Client Communication and Network
  • Mainting CRM Fluidity and Developing Data-Integrity Guidelines
  • Analysis and Reporting for Fiscal and Sales Performance
  • Sales & Accounts Receivable Support

Employment History: Matthew Baker
CORE Higher Education Group - Business Development Rep

November 2016 - Present

  • Sales pipeline management (Sales data management, prospecting, qualifying and appointment setting)
  • Maintain detailed account records/notes in CRM system (Salesforce)
  • Maintain CRM system (Salesforce)
  • Support finance team post-sale (PO collection, invoice coordination, AR communication)
  • Develop and Manage Contract requirements and negotiations
  • Tradeshow preparation (sign-up/attendance, shipment, email blasts, etc)

Employment History: Matthew Baker
CORE Higher Education Group - Client Success Rep

November 2015 - November 2016

  • Manage ~20 existing accounts, working with each client independently on; day-to-day system use, best practices, training and support, data management, new features and utility, and developing professional relationship with account & clients.
  • System Support / Troubleshooting.
  • Materials Development, including training documents, UI development recommendations, and webinar sessions.
  • Accurately record account information into the CRM system (SalesForce) such as: client details, sales calls, demonstration schedules, support, agreements, and other business artifacts.

Employment History: Matthew Baker
OfficeTeam - Consultant

November 2012 - October 2015

  • Fulfill all site-specific requirements unique to the position

Click to expand Technical & Computer SkillsUpdated: No Content
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