Kimberly Toomer
Case Manager
Bryant & Stratton
|
|
I am a dedicated case manager with a background in housing support, client advocacy, and special education. I currently work at Jerusalem House, assisting individuals in securing stable housing and connecting them with essential resources. With experience in education and outreach, I promote self-advocacy and independence for at-risk populations. I hold an A.S. in Arts and Social Science from Atlanta Metropolitan State College. I am passionate about social justice and committed to making a lasting impact in my community.
- Advance in Case Management Leadership – Transition into a senior case management or program coordination role to enhance housing support services for at-risk individuals.
- Earn a Degree in Social Work or a Related Field – Complete a bachelor's degree in social work, human services, or a related field to strengthen professional qualifications and expand career opportunities.
- Enhance Client Advocacy & Resource Coordination – Develop stronger partnerships with housing agencies, healthcare providers, and community organizations to improve service delivery and client outcomes.
- Improve Crisis Intervention & Behavioral Support Skills – Gain additional training in crisis de-escalation, trauma-informed care, and mental health support to better serve clients with complex needs.
- Develop & Implement Training Programs – Create workshops and training materials for clients and colleagues on self-advocacy, housing stability, and accessing community resources.
SOSC301 – Interpersonal Relations & Group Dynamics. Cultural Awareness Project
articulation
By exploring cultural dynamics and proposing strategies for inclusivity, I learned to design interventions that improve community engagement and equity. This course strengthened my ability to develop culturally responsive policies that positively affect diverse client systems.
251122125637_Synthesis_of_Research_that_Increases_Multicultural_Awareness_1_.pptx (.pptx) 1.02mb HTHS230 – Funding Health and Human Services. Portfolio Project on health care reimbursement systems
articulation
This project helped me analyze how healthcare funding policies and reimbursement systems influence human service delivery. I evaluated ethical and legal considerations, enhancing my understanding of the intersection between public policy, finance, and human services management.
251122125518_competing_hospitals_reimbursement_model.pptx (.pptx) 2.64mb ENGL302 – Advanced Research, Writing, and Presenting. Persuasive Essay Project
evidence
The persuasive essay project enhanced my communication ethics, professionalism, and advocacy skills. I learned to express informed perspectives respectfully, maintaining ethical standards while addressing sensitive topics like key competencies in human services communication and leadership.
251122125344_Universal_Health_Care_in_the_United_States.docx (.docx) 0.02mb HTHS230 – Funding Health and Human Services; Portfolio Project on Reimbursement Systems
articulation
The HTHS230 project involved analyzing healthcare funding mechanisms and developing plans for financial sustainability. This required evaluating systemic needs, proposing funding solutions, and assessing their effectiveness, mirroring real-world planning and evaluation in human services management
251122125022_competing_hospitals_reimbursement_model.pptx (.pptx) 2.64mb HUSS220 – Theory, Assessment, and Interventions of Addiction. Case scenario on Anna
articulation
The addiction case study strengthened my ability to identify evidence-based interventions that promote recovery and goal attainment. I practiced developing individualized treatment plans, selecting strategies that align with client needs and support positive behavioral change.
251122124838_HUSS220_W6_Treatment_Options_Template.docx (.docx) 0.04mb SOSC301 – Interpersonal Relations & Group Dynamics. Cultural awareness project on Hispanic women
articulation
Through analyzing Hispanic women’s experiences in career and life success, I recognized how culture, gender, and social structures influence human functioning. The project deepened my understanding of diversity, equity, and the social factors affecting well-being in human services.
251122124653_Conflict_in_a_workplace.docx (.docx) 0.02mb HUSS220 – Theory, Assessment, and Interventions of Addiction. Portfolio case Scenario on Anna.
articulation
The HUSS220 project provided insight into individual and family dynamics within the context of addiction and societal influence. By assessing Anna’s case, I applied theoretical models of human behavior and addiction treatment, enhancing my understanding of how personal and environmental factors shape service delivery.
251122124107_HUSS220_W6_Treatment_Options_Template.docx (.docx) 0.04mb SOSC301 – Interpersonal Relations & Group Dynamics. Portfolio on cultural awareness and career success
artirulation
In SOSC301, I examined how cultural factors influence interpersonal relationships and career growth. By researching the experiences of Hispanic women, I learned to value diversity and apply inclusive practices in community and professional settings. I also learned the influence of culture on career choices and growth. This project improved my interpersonal skills and my ability to engage effectively in diverse social and workplace communities.
251122123825_Synthesis_of_Research_that_Increases_Multicultural_Awareness_1_.pptx (.pptx) 1.02mb HTHS230 – Funding Health and Human Services. Portfolio Project on U.S. Health Care Reimbursement Systems
articulation
Through the HTHS230 project, I explored quantitative and analytical methods used in healthcare finance. Analyzing reimbursement systems and ethical aspects of funding provided practical insight into data-driven decision-making. I developed skills in evaluating financial models and applying mathematical reasoning to real-world health services management challenges.
251122123554_competing_hospitals_reimbursement_model.pptx (.pptx) 2.64mb PHIL310 – Logic and Listening. Week 3 Truth Tables, Conjunctions, and Disjunctions Assignment
Articulation
for PHIL310 week 3 work I worked on use or truth tables, conjunctions, and disjunctions and their use on logic. it helped me sharpen my analytical reasoning and reflective thinking abilities. Constructing truth tables and evaluating logical arguments required precision and self-assessment, encouraging continual learning improvement. These skills have improved my capacity to think critically and make sound judgments in professional problem-solving situations.
251122122920_Week_3_Annotated_Bibliography.docx (.docx) 0.02mb Evidence
HUSS220 – Theory, Assessment, and Interventions of Addiction. Case Scenario Portfolio Project
Articulation
In HUSS220, I provided advisory on a case of Anna to help me the case study on Anna allowed me to apply theoretical knowledge to a practical counseling scenario. By assessing addiction behaviors and developing intervention plans, I transferred classroom knowledge to real-world contexts. This experience enhanced my ability to apply learned strategies to diverse human service situations and strengthened my problem-solving skills.
251122122640_project_HUSS.docx (.docx) 0.02mb ENGL302 – Advanced Research, Writing, and Presenting. The assessment was a portfolio assignment on persuasive essay and presentation on a controversial topic.
Articulation
In ENGL302, I developed advanced skills in researching, writing, and presenting persuasive arguments using credible sources. The portfolio projected required me to analyze and synthesize information to construct a logical and evidence-based essay on whether the United States should have universal healthcare. It improved my ability to locate, evaluate, and ethically integrate resources and use them to provide a compelling argument. This strengthened my written and oral communication skills, preparing me to convey findings effectively in professional settings.
Portfolio Project on Universal Healthcare (.docx) 0.02mb Overview
I wrote a report that compared and contrasted Major Depressive Disorder and Generalized Anxiety Disorder as outlined in the DSM-5-TR. my report described the two conditions, their diagnostic criteria, prevalence, causes, symptoms, and treatment options focused specifically on childhood and adolescence.
Outcomes
- I learned about overlapping symptoms and comorbidities
- Emotional and cognitive patterns
- Difference in triggers and response to treatment
Reflection
The project helped me to understand different mental disorders, diagnose them and offer the right help for children and adolescents suffering from them. It will help me become a better case manager in social work
Project Overview
As a case manager, I actively engaged with community organizations, housing authorities, and advocacy groups to improve housing access for individuals living with HIV. By participating in professional networks and local initiatives, I strengthened my ability to serve clients and helped create a more inclusive housing system.
Implementation Process
- Excelled in community engagement by attending local housing coalition meetings and collaborated with non-profits to advocate for policy improvements.
- Participated in training sessions on fair housing laws and culturally responsive case management.
- Organized community workshops to educate clients on their housing rights and resources.
Outcomes
- Strengthened professional connections, leading to increased housing opportunities for clients.
- Enhanced my advocacy skills and cultural competency in serving diverse populations.
Overview
As a case manager working with individuals living with HIV, I recognized that many of them experienced trauma, affecting their ability to engage in housing programs. Drawing on my previous experience, I adapted these principles to improve client interactions and service delivery in housing support.
Objectives
- Enhance client engagement and trust by creating a supportive and understanding environment.
- Develop training materials to educate colleagues on trauma-informed approaches in housing services.
- Used my Prior Experience early education to identify signs of trauma, integrated active listening and validation techniques to foster trust with clients
- Adjusted communication styles to consider trauma by use of clear and reassuring language.
- Trained my colleagues on trauma0informed care in housing services and encouraged them to engage clients positively and be on the lookout for possible trauma symptoms
Outcomes
- Improved client trust and engagement
- Improved collaboration between case managers and clients
Objective:
To utilize technology and research skills to gather, evaluate, and effectively communicate information about housing support programs available for individuals living with HIV.
Project Description:
working as a case manager, I recognized a gap in awareness regarding housing assistance programs for people living with HIV. To address this I:
- Researched reliable sources
- Evaluated data and organized it to show key insights
- Created a PowerPoint presentation and infographics to summarize findings
- Delivered the PowerPoint to the stakeholders and shared a PDF file of the presentation
- Evaluated the impact through use of a questionnaire
Outcome:
This project enhanced access to critical housing information, empowering stakeholders to understand the client needs and also help clients to locate and evaluate available information.
SHARE