I am a dedicated case manager with a background in housing support, client advocacy, and special education. I currently work at Jerusalem House, assisting individuals in securing stable housing and connecting them with essential resources. With experience in education and outreach, I promote self-advocacy and independence for at-risk populations. I hold an A.S. in Arts and Social Science from Atlanta Metropolitan State College. I am passionate about social justice and committed to making a lasting impact in my community.

• Advance in Case Management Leadership – Transition into a senior case management or program coordination role to enhance housing support services for at-risk individuals.
• Earn a Degree in Social Work or a Related Field – Complete a bachelor's degree in social work, human services, or a related field to strengthen professional qualifications and expand career opportunities.
• Enhance Client Advocacy & Resource Coordination – Develop stronger partnerships with housing agencies, healthcare providers, and community organizations to improve service delivery and client outcomes.
• Improve Crisis Intervention & Behavioral Support Skills – Gain additional training in crisis de-escalation, trauma-informed care, and mental health support to better serve clients with complex needs.
• Develop & Implement Training Programs – Create workshops and training materials for clients and colleagues on self-advocacy, housing stability, and accessing community resources.

Overview
I wrote a report that compared and contrasted Major Depressive Disorder and Generalized Anxiety Disorder as outlined in the DSM-5-TR. my report described the two conditions, their diagnostic criteria, prevalence, causes, symptoms, and treatment options focused specifically on childhood and adolescence.

Outcomes

• I learned about overlapping symptoms and comorbidities
• Emotional and cognitive patterns
• Difference in triggers and response to treatment

Reflection

The project helped me to understand different mental disorders, diagnose them and offer the right help for children and adolescents suffering from them. It will help me become a better case manager in social work

 Project Overview

As a case manager, I actively engaged with community organizations, housing authorities, and advocacy groups to improve housing access for individuals living with HIV. By participating in professional networks and local initiatives, I strengthened my ability to serve clients and helped create a more inclusive housing system.

Implementation Process

• Excelled in community engagement by attending local housing coalition meetings and collaborated with non-profits to advocate for policy improvements.
• Participated in training sessions on fair housing laws and culturally responsive case management.
• Organized community workshops to educate clients on their housing rights and resources.

Outcomes

• Strengthened professional connections, leading to increased housing opportunities for clients.
• Enhanced my advocacy skills and cultural competency in serving diverse populations.

Overview

As a case manager working with individuals living with HIV, I recognized that many of them experienced trauma, affecting their ability to engage in housing programs. Drawing on my previous experience, I adapted these principles to improve client interactions and service delivery in housing support.

Objectives

• Enhance client engagement and trust by creating a supportive and understanding environment.
• Develop training materials to educate colleagues on trauma-informed approaches in housing services.
• Used my Prior Experience early education to identify signs of trauma, integrated active listening and validation techniques to foster trust with clients
• Adjusted communication styles to consider trauma by use of clear and reassuring language.
• Trained my colleagues on trauma0informed care in housing services and encouraged them to engage clients positively and be on the lookout for possible trauma symptoms

Outcomes

• Improved client trust and engagement
• Improved collaboration between case managers and clients

Objective:
To utilize technology and research skills to gather, evaluate, and effectively communicate information about housing support programs available for individuals living with HIV.

Project Description:
working as a case manager, I recognized a gap in awareness regarding housing assistance programs for people living with HIV. To address this I:

• Researched reliable sources
• Evaluated data and organized it to show key insights
• Created a PowerPoint presentation and infographics to summarize findings
• Delivered the PowerPoint to the stakeholders and shared a PDF file of the presentation
• Evaluated the impact through use of a questionnaire

Outcome:
This project enhanced access to critical housing information, empowering stakeholders to understand the client needs and also help clients to locate and evaluate available information.