PARK VIEW SENIOR HEIGH 2004-2008

HUMAN AND HUMAN SERVICES 

PARK VIEW SENIR HIGH 

McDonald's - Petersburg, VA June 2013 to December 2016

 Ensure customers get a fast, accurate, friendly experience every visit. I provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. I perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too.

RREMC - Richmond, VA

November 2018 to Present

 Responsible for managing daily operations of a single restaurant (10-45 employees) ensuring delivery on guest satisfaction, and ensuring desired restaurant outcomes (i.e., increased sales, profitability and employee retention). Lead  the restaurant management team and oversees the financial controls, operations, people

Burger King, south fork enterprises - Petersburg, VA January 2016 to November 2018

Responsible for managing daily operations of a single restaurant (10-45 employees) ensuring delivery on guest satisfaction, and ensuring desired restaurant outcomes (i.e., increased sales, profitability and employee retention). I lead the restaurant management team and oversees the financial controls, operations, people development, guest service and Burger King compliance within the restaurant across all shifts.

It is necessary for every professional that they must take care of themselves first, both physically and psychologically and this will help make sure that they are sharp and ready to take on any and every challenge that our work-life throws at us.

My goal for this will to own my own coumseling business to homelss people get off thestreets and also helping individuals who suffer from deprepression