Casey Cooper
Future Human and Social Services Professional
Bryant & Stratton College
|
About Me (.pdf) 0.05mb Substance Abuse Counselor Certification (SAC- IT)
CPR Certification
First Aid Certification
Notary Public
Milwaukee, WI
737-213-3368
Casey728c@gmail.com
LinkedIn: www.linkedin.com/in/casey-cooper-/
Dear Hiring Manager,
I am writing to express my keen interest in the upcoming position at your esteemed company. With over a decade of experience in crisis intervention, case management, client advocacy, and behavioral support, I have honed my skills in assisting individuals and families in navigating complex personal, behavioral health, and recovery-related challenges. My active Wisconsin SAC-IT credential and ongoing pursuit of an associate’s degree in human and social services further underscore my commitment to professional growth in this field.
Currently, I serve as a Family Support Specialist at Safe Circle of Wisconsin, where I manage a caseload of families grappling with substance use and mental health issues. My responsibilities encompass assessment, progress monitoring, referral coordination, and consistent follow-up. I consistently apply trauma-informed care, motivational interviewing, and HIPAA-compliant documentation practices, collaborating closely with courts, schools, and treatment providers to ensure client stability. This experience has significantly enhanced my ability to build trust, communicate effectively, and connect clients with the necessary services and resources.
My previous roles as a Direct Support Professional at Genesee Lake School and in residential caregiving positions provided me with a solid foundation in behavioral support, person-centered care, and working within structured environments. In these roles, I supported individuals with developmental, behavioral, and co-occurring challenges, reinforcing coping skills, accountability, and healthy decision-making. Additionally, I developed strong documentation and technology skills through the use of digital recordkeeping systems, mobile caregiver applications, and tablet-based reporting tools.
My background as a Correctional Officer has honed my ability to remain composed under pressure, respond effectively to crisis situations, and uphold safety and professionalism in highly structured environments. Throughout my career, I have consistently demonstrated reliability, compassion, and the capacity to collaborate with multidisciplinary teams to achieve positive outcomes for clients.
I am eager to bring my experience, dedication, and client-centered approach to your esteemed company. I appreciate your time and consideration. I eagerly anticipate the opportunity to discuss how my background and skills can contribute to your team’s success.
Sincerely,
Casey Cooper
HUSS225 009 – Introduction to Counseling and Case Management Strategies (.pdf) 0.05mb HUSS135 001 – Community Mental Health and Public Policy (._Mental_Hlth_Public_Policy_portfolio_project) 0.03mb 
ViewHUSS220 009 – Theory, Assessment, and Intervention (.pdf) 0.03mb Case management: Managing caseloads, tracking progress, and coordinating services.
Client advocacy: Supporting clients by connecting them to resources and treatment.
Substance use support: Screening, psychoeducation, relapse prevention, and recovery-focused assistance.
Motivational interviewing: Encouraging client engagement and behavior change.
Trauma-informed care: Working with people affected by trauma in a sensitive, supportive way.
Treatment planning support: Assisting with assessments, goals, and care coordination.
Documentation: Maintaining accurate, HIPAA-compliant records and progress notes.
Service coordination: Working with courts, schools, providers, and community agencies.
Behavioral support: Reinforcing coping skills, self-regulation, and accountability.
Group facilitation support: Co-facilitating substance use education groups and supporting structured group settings.
Communication: Clear verbal and written communication with clients, families, and professionals.
Relationship building: Building trust with clients in crisis, residential, and community settings.
Digital case management: Using EHRs, telehealth platforms, tablet systems, and mobile documentation tools.
Team collaboration: Working with multidisciplinary staff and external partners.
Residential and correctional experience: Supporting people in structured, high-accountability environments.
CPR and First Aid: Safety and emergency response readiness.
Leadership and training: Training new staff and supporting consistency in care.
Volunteer Experience
Pantry Assistant
Frieden’s Community Pantry | Milwaukee, WI
Coordinate food distribution and support volunteers using scheduling apps and digital inventory systems.
Engage respectfully with community members, including individuals in recovery and families in need.
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