• Build and Improve Professional Relationships
• Improve Your Time Management Skills
• Improve Your Emotional Intelligence

Mildred Thomas : Head Receptionist

757-254-9116

Mildredthomas323@yahoo.com

Former Supervior

Jennifer Schroeder: Pet Specialist

804-725-3387

Junebugagility@yahoo.com

Former Cowoker

Bernice Moore: Owner Of Rex and Friends Dog Wash

619-838-1224

admin@rexandfriendsdw.com

Former Boss

Makayla Baines

568 Turnberry Boulevard, Apt. C, Newport News, VA 23602 | (757) 269-8097 | B00540873@bryantstratton.edu

PROFESSIONAL SUMMARY:

Self-directed, resourceful, and creative professional with a genuine interest in medical office assistance and experience in administrative positions. Active team member effectively communicating and collaborating with all levels of staff to ensure optimum productivity. Well-organized strategic thinker with strong attention to detail. Astute conflict resolution skills.

EDUCATION:

Bryant & Stratton College Online

           Medical Office Assistance Diploma                                                                                          2021

SKILLS & ABILITIES:

Policy & Procedure

General Administrative

Communication

Organization

Animal Care

Time Management

Record Keeping

Computer Literacy

Data Entry

WORK EXPERIENCE:

Weekend Receptionist

Bayside Poquoson Health & Rehabilitation Center                                                                                                         

• Welcomed visitors/patients by greeting them and answering or referring any inquiries.
• Responsible for all clerical functions including typing, filing, scheduling, and mail/correspondence of files.
• Maintained a safe and clean reception area by complying with procedures, rules, and regulations.

Pet Sitter

Rover/Wag                                                                                                                                           2021- Present

• Responsible for all basic animal care while clients are away.
• Exercises pets as needed, which includes taking dogs out for regular walks.
• Provides regular updates to pet owners, which include communicating with them telephonically or via email as well as sending video clips and photos.

Pet Specialist

Femmes and Fidos                                                                                                                                2018- Present

• Monitored small, medium, and large groups of animals at one time during daycare hours.
• Cleaned and sanitized all pet enclosures, dishes, bedding, play-yards, and common areas.
• Answered incoming phone calls and scheduled boarding/grooming appointments.
• Assisted clients in payments and updating vaccination records.
• Ensured that food, water, medications, and treats are given according to pet needs.

Receptionist

The Farley Center                                                                                                                                 2018- 2020

• Welcomed visitors/patients by greeting them and answering or referring any inquiries.
• Responsible for all clerical functions including typing, filing, scheduling, and mail/correspondence of files.
• Maintained a safe and clean reception area by complying with procedures, rules, and regulations.

                                                                                                                                                            2016-2017