Educational Background: Jill E. Farris
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Educational Background: Jill E. Farris
Name: Jill E. Farris MyCred Link: https://mycred.com/mem_modules Degree Program: General Management, BBA Institutional Outcomes Evidence (Identity Course and project) Articulation Write your response on how the project is reflective of meeting the program outcome. Information Literacy and Communication - Utilize appropriate current technology and resources to locate and evaluate information needed to accomplish a goal, and then communicate findings in visual, written, and/or oral formats. English 302 I used appropriate computers and resources to establish the facts for my portfolios by resorting to the college’s connection to the internet computer world. From here, I was intelligent enough to find real and credible beginnings to move backward any point I was trying to form. I was before able to write my plans properly and in historical order because my documents were found honest and beneficial. I found that being educational education allowed me to accommodate and enhance a stronger author and can debate plans accompanying a professional understanding. What helped to have my Network Technology associate degree and English Advanced Research and Writing Relational Learning - Transfer knowledge, skills, and behaviors acquired through formal and informal learning and life experiences to new situations. In many classes, I already had knowledge from my work experience at some Tech companies. I worked as a help desk agent, coach, and technical writer. Thinking Abilities - Employ strategies for reflection on learning and practice in order to adjust learning processes for continual improvement. ACCT 110 and ACCT 205 Accounting 1 and 2 were hard classes for me, however, going over YouTube videos from my teacher and extra help. Quantitative and Scientific Reasoning - Follow established inquiry and mathematical reasoning methods to form conclusions and make decisions. ACT 220 and Math 309 Taking Statistics, and Financial Analysis were the two classes that helped me with the accounting world and Math. Community and Career - Participate in social, learning, and professional communities for personal and career growth. BUSS 230 I took many classes from 2020 to 2022 online due to the pandemic. In one class named Intro to Project Mgmt., it was only me another person doing the work. We need to contact the teacher about this and finally we able to all work together. Program Outcomes Evidence (Identify Course and project) Articulation Write your response on how the project is reflective of meeting the program outcome. Apply contemporary knowledge and skills in the evolving business marketplace. Many of my classes taught the knowledge and skills. If I need to obtain more skills, I can go to the Career Development department. Analyze management processes as well as high-tech businesses play in a high-tech global economy ECON315 Microeconomics and ECON 195 Macroeconomics My knowledge working for many years helped me understand the global market. I took Micro Economics and Marco Economics classes, which helped me understand it. Evaluate ethical and multicultural issues within a diverse workplace environment. BUSS 420 Project Management Even if moral dilemmas are difficult, being able to collaborate with coworkers is crucial and even necessary. Examine humankind’s business accomplishments in international and domestic markets. BUSS 213 Business Law and Ethics I am aware that we are all human beings and that each person values understanding this. View

Educational Background: Jill E. Farris
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Educational Background: Jill E. Farris
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Educational Background: Jill E. Farris

Educational Background: Jill E. Farris

Employment History: Jill E. Farris

Bryant & Stratton College   Rochester, NY                                                           

File Clerk-Federal Work Study-Student Services                                       December 2014 to May 2015

• Filed papers into student files
• Updated attendance for the students in Excel
• Directed students to the advisors and other resources
• Answered general questions for the students

 

Tek Systems   Rochester, NY                                                                           

LAN Deskside Support                                                                                       September 2012 to June 2013  

• Supported a large and complex local area network by providing technical guidance and direction for users at Windstream
• Provided technical support for issues end users may have such as printer support, LAN connectivity application support, software installations and removal and password resetting

 

Frontier Communications   Rochester, NY                                                     May 2010 to May 2011

Customer Support Rep 1

 

• Worked with project team for new application deployments, and equipment installations
• Maintained physical inventory of hardware and software
• Monitored trouble tickets and prioritize problems based on business impact

Technisource    Rochester, NY                                                                                  

Customer Support Rep 1 for Frontier Communications                      January 2010 to May 2010

• ­Supported and the tracked problems until a solution was identified and implemented, to the customer's satisfaction
• Resolved issues that were troubleshooted, which may have included hardware and software issues
• isolation on PCs, and LAN equipment, printers, communications devices and other peripherals
• Followed and maintained corporate and department standards and polices

 

­Entre Computers   Rochester, NY                                                                                                                           

Remote Deskside                                                                                                        May 2007 to December 2009

• Installed software using remote desktop connection when the group received IT requests to install them
• Served as a second level support for the Service Desk
• If there was a question that the Service Desk couldn’t answer, they would send the ticket to our queue to resolve
• Created a Knowledge Base for the Service Desk on what the products were and how to route them via the helpdesk software

 

Volunteer Experience

Catholic Family Center, Rochester, NY

Analyst                                                                                                                              June 2012 to September 2012

• Analyzed the help desk tickets and created a database for employees so they could look up their question, rather than call the helpdesk
• Updated their internal website to reflect common problems and solutions

Projects: Jill E. Farris
Worked with others online during the pandemic. 230330064741_Portfolio_Project_Global_Management.docx (.docx) 0.03mb

Projects: Jill E. Farris
230330062836_Accounting_2_portfolio.xlsx (.xlsx) 0.11mb

Projects: Jill E. Farris
230330062631_Portoflio_Project.docx (.docx) 1.32mb

Projects: Jill E. Farris
170630102639_Ethics_Paper1.docx (.docx) 0.03mb

Projects: Jill E. Farris
Network Project (.pptx) 1.39mb

Projects: Jill E. Farris
Database (.accdb) 0.54mb

Resume & CV: Jill E. Farris
230329043426_Jill_Farris2023.docx (.docx) 0.04mb

My Bio: Jill E. Farris

I am a student studying Business Administration at Bryant & Stratton for my bachelor's degree. I plan to graduate in the Winter of 2023. I have been in the technology field for many years and decided to return to school to learn the newest knowledge in technology. When asked who, I am professionally, I need to dig deep into my everyday life and see how I use it whether I am working or not. I treat school like I am going to work each day by putting my best foot forward. I am punctual for my classes and will seek help on assignments when needed. My skills learned from working many years have blended into my everyday life.
Asking questions at a job or school is nothing to be ashamed of. I know writing papers have helped me write better emails and to get my point across. The transferable skills I have been taught or learned from years of working have helped me be well-rounded.

Technical & Computer Skills: Jill E. Farris

• Customer and Personal Service
• Troubleshooting
• Communication and Media
• Service Orientation
• Coordination
• Telecommunications

 

 

Courses Taken: Jill E. Farris

•  Business Information Systems Principle-TECH 100
• Career Development II Theory and Practice- SOSC-225
• Cisco Routing and Switching-NETW 150
•  Criminal Law and Procedures-PLEG-230
•  Hardware and Operations-TECH 130
•  Introduction to Legal Studies- PLEG-100
• Legal Research and Writing I-PLEG-135
• Network Fundamentals-TECH 140
• Network Security & Forensic-NETW 240
• Network with Windows Operating Systems-NETW 200
• Principles in Sociology- SOSC-101
• Psychology-PSYC-101
• Research and Writing I-ENG-101
• Research and Writing II-ENGL-25
• Survey of Mathematics- MATH-103
• Career Development IV-PROF-450
• Strategic Management-BUSS-450
• Financial Analysis-ACCT-220
• Operations Management-BUSS-340
• Statistics-MATH-309
• Accounting Principles II-ACCT-205
• Business Principles-BUSS-100
• Workplace Mathematics-MATH-101
• Accounting Principles I-ACCT-110
• Sales & Service Principles-BUSS-120
• Business Law and Ethics-BUSS-213
• Macroeconomics-ECON-195
• Advanced Research and Writing-ENGL-302
• Office Apps- Spreadsheets/Data-VOIM-112
• Marketing Principles-BUSS-110
• Microeconomics-ECON-325
• Intro to Project Mgmt-BUSS-230
• Marketing Management-BUSS-320
• Management Principles-BUSS-215
• Project Management-BUSS-420
• Global Management-BUSS-325
• Performance Management-BUSS-410

 

Honors & Awards: Jill E. Farris

Academic Achievement:  Fall term 2018, Spring 2018, Winter 2018, Spring 2019, Fall 2019, Winter 2019, Spring 2020, Fall 2020, Winter 2020, Fall 2021, Spring 2021, Winter 2021, Fall 2022, Spring 2022, Winter 2022

Perfect Attendance:  Winter 2020, Spring 2020, Fall 2020, Winter 2021, Spring 2021, Fall 2021, Winter 2022, Spring 2022.

230330065420_Academic_Achievement_.docx (.docx) 0.78mb

Honors & Awards: Jill E. Farris

Honors & Awards: Jill E. Farris

• Fall term 2014
• Winter term 2014
• Winter term 2015
• Spring Term 2015
• Fall Term 2015
• Winter Term 2016
• Spring Term 2016
• Fall Term 2016

Other Accomplishments: Jill E. Farris

• MCP-XP

  Certification Date Jun 2004 – Ppesent

• Server +

  Certification Date Apr 2003 – present

  Certification authority CompTIA

• ISO Auditor

  Certification Date Sep 2002 – present

• A+

           Feb 2001 – Present

           Certification authority CompTIA

 

Volunteer, Community & Civic Activity: Jill E. Farris

Catholic Family Center

Analyst

Dates volunteered Jun 2012 – Sep 201

• Analyzed the help desk tickets and created a database for employees so they could look up their question, rather than call the helpdesk

• Updated their internal website to reflect common problems and solutions