Bryant & Stratton College Online

            Medical Office Assistant Diploma                                                                           12/2021

Sandersville Tech College

            Certification in Nursing Assistant                                                                           1996

Bryman Institute

            Certification in Medical Assisting                                                                           1997

Unit Clerk

University Hospital                                                                                                                 2020- Present

• Answers telephones and direct calls to appropriate staff.
• Schedules and confirms patient diagnostic appointments, surgeries, or medical consultations.
• Greets visitors, ascertains purpose of visit, and directs them to appropriate staff.
• Transcribes recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
• Interviews patients to complete documents, case histories, or forms, such as intake or insurance forms.

Toolroom Attendant

Richmond County Constructors                                                                                             2015- 2020

• Cleaned, inspected, and tagged tools for repairs.
• Assisted craft workers with proper PPE.
• Responsible for organization of tools, stocking/creating set up bins for proper storage, and completing stock requisition forms for needed tooling.

Security Officer

TPS Security Inc.                                                                                                                    2011- 2015

• Helped maintain a safe and secure environment for clients by actively monitoring the premises and patrolling a variety of locations.
• Preserved order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area.
• Provided customer service and information to a client' s employees and customers.

Front Office Assistant

Medical Specialist Inc.                                                                                                           2004- 2011

• Answered and directed incoming calls promptly and appropriately; listened and returned voicemails.
• Ensured patient signed any required documents including HIPAA and Financial Policies.
• Reviewed all patient forms for accuracy and completion according to office policies prior to accepting.
• Managed provider schedules, served as the point of contact for the office, and assisted the provider with other responsibilities as requested.