My Bio: Gabriella Carlino
Gabriella Carlino is a Client Success Specialist at CORE Higher Education Group, an education technology company based in West Warwick, Rhode Island. Gabriella graduated from Chapman University in 2012 with a degree in Public Relations and Advertisement, and a minor in Graphic Design.

At CORE Higher Education Group, Gabriella creates meaningful relationships with clients and has a passion for helping clients achieve their full potential.

She is an ambitious, positive, team player with over 10 years of experience in sales, marketing, and project management in various industries, including luxury retail, private label, automotive, sports, media, and education.

Educational Background: Gabriella Carlino
Dodge College of Film and Media Arts
Bachelor of Arts, Public Relations and Advertisement, Class of 2012

Wilkinson College of Arts, Humanities and Social Sciences
Minor in Graphic Design, Class of 2012

Educational Background: Gabriella Carlino
Class of 2008

Employment History: Gabriella Carlino

Client Success Specialist
January 2023 - Present

Employment History: Gabriella Carlino
Business Development Manager
April 2022 - October 2022

• Northeast Business Development Manager, responsible for the emerging markets in Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Connecticut, New York, New Jersey and Pennsylvania.
  
  
• Catapult exists to improve the performance of athletes and teams. Operating at the intersection of sports science and analytics, Catapult products are designed to optimize performance, and quantify return to play. Catapult has over 340 staff based across 24 locations worldwide, working with over 3000 elite teams in 137 countries globally.

Employment History: Gabriella Carlino
Player Services Coordinator/Lacrosse Coach
May 2019 - April 2022

• Served as the lead point of contact for membership, fulfilling all customer needs and objectives in a timely and successful delivery of solutions, as well as facilitated and processed payments and scholarship applications for all client programs.
  
  
• Created internal analytical reports for program management through development and implementation of campaign and communication strategies in order to achieve and increase customer satisfaction, member retention and upsell opportunities.

Employment History: Gabriella Carlino
Adventure Team Building Specialist/Enrichment Teacher - Aerie Program
October 2018 - October 2022

• Instructed enrichment classes and electives including Math and Chinese courses to students at the elementary and middle school level by developing a challenging and nurturing environment for all students.
  
  
• Planned, facilitated, and guided team building activities to students and corporations in order to improve productivity, increase collaboration, and develop problem solving skills within variety of groups and programs.

Employment History: Gabriella Carlino
Sales and Marketing Account Assistant
January 2018 - August 2018

• Formally Gemini Industries. Maintained client relationships including Exxon Mobil and Valero by generating data driven analytics to support the management of client needs of petroleum refineries, chemical plants and noble metal catalysts.
  
  
• Designed marketing materials and advertisements on digital and print avenues to promote company services, create brand awareness and establish new business ventures.

Employment History: Gabriella Carlino
Sales and Marketing Account Manager
October 2014 - January 2018

• Established and managed retail accounts including Saks Fifth Avenue, Nordstrom, KSL and Kitross, among other luxury retail stores, specialty stores and hotels.
  
  
• Grew Sales by 88% in 2016 and through Q1 to Q3 in 2017. Maintained custom OEM projects for General Motors, Ferrari, Maserati and Tesla.
  
  
• Collaborated with designers, developed relationships, and researched industries in order to generate reports and provide statistics to help successfully execute projects.
  
  
• Coordinated, merchandised and increased sales at variety of Automotive and Fashion Tradeshows including SEMA, CES, ENK and Project NY by gaining new leads, creating brand recognition and maintaining customer relationships.
  
  
• Organized and managed seasonal photoshoots in order to follow trend guidelines and featured specific products in order to represent brand at its fullest potential.

Marketing Assistant
September 2013 - October 2014

• Assisted marketing management in the development and implementation of marketing plans, including marketing research, product positioning, and campaign strategies.
  
  
• Managed relationships with key industry press and influencers including Russell Westbrook, Steve Aoki, Esquire Magazine, O, The Oprah Magazine through consistent communication of brand performance and evolution.
  
  
• Monitored e-commerce site to help guide the customer’s Online experience by implementing strategic planning, creating innovative and appealing Online content with basic HTML and product descriptions, as well as manage over 100 SKUs.
  
  
• Improved customer loyalty and satisfaction by developing a cohesive customer service plan.
  

Licenses & Certifications: Gabriella Carlino
HIPAA Certification - Gabriella Carlino (.pdf) 0.95mb

Licenses & Certifications: Gabriella Carlino

Licenses & Certifications: Gabriella Carlino
Certified by American Red Cross

Technical & Computer Skills: Gabriella Carlino
Adobe Creative Suite CC
Microsoft Office Suite
Microsoft Dynanic NAV
Google Suite
Salesforce
AIMS 360
Basic HTML
Graphic Design

Athletics: Gabriella Carlino

President of the Chapman Women's Lacrosse Team (2009-2011)
Co-Captain of the Chapman Women's Lacrosse Team (2011-2013)

Awards and Accomplishments
WCLA Division II National Champions (2011)
WCLA Division II First Team All American (2011)
WWLL Division I First Team All League (2012)

Athletics: Gabriella Carlino

Fraternal Organizations: Gabriella Carlino

Rho Gamma for Panhellenic Council (Fall 2013)

Panhellenic Executive Board - Vice President of Special Events (2012 - 2013)

Panhellenic Affairs Vice President for the Gamma Phi Beta-Epsilon Nu Chapter (2010 - 2011)

Languages Spoken / Skills: Gabriella Carlino

Volunteer, Community & Civic Activity: Gabriella Carlino
Chapter President (September 2019 - Present) Rotary International

Association & Society Membership: Gabriella Carlino

Coaching: Gabriella Carlino
Varsity Girl's Lacrosse - Assistant Coach
March 2021 - Present

Coaching: Gabriella Carlino

Head Coach
May 2019 - April 2022

Coaching: Gabriella Carlino
Junior Varsity Lacrosse Coach
December 2017 - May 2018

Coaching: Gabriella Carlino
Junior Varsity Lacrosse Coach
February 2010 - May 2013

Honors & Awards: Gabriella Carlino

Internships: Gabriella Carlino
Product Developer Intern
June 2011 - May 2013

• Coordinated with domestic and overseas vendors to design and source innovative and high-quality emergency products.
  
  
• Assisted in developing presentations for different company clients including American Airlines and Goodyear.
  
  
• Analyzed data to help support management team with various projects and expand overall business by 15%.

Internships: Gabriella Carlino
Graphic Design Intern
May 2010 - August 2010

• Conceptualized and assisted in branding for the London 2012 Olympic and Paralympic Games
  
  
• Presented sustainable design solutions to top Engineer and Design firms in the London area including LOCOG, Buro Happold and AECom focusing on international culture, sustainability and Olympic Games