Betty J Clay
Bryant & Stratton College
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My academic journey began with a passion for helping others and a strong interest in the healthcare field. I am currently enrolled in the Medical Billing and Coding program at Bryant & Stratton College, where I am developing essential skills in medical terminology, insurance processing, coding systems (ICD-10, CPT), and healthcare compliance. This program is preparing me to become a reliable and detail-oriented healthcare support professional.
Throughout my studies, I have remained focused and committed to success, balancing coursework with personal responsibilities and staying motivated by my long-term career goals. I look forward to graduating and applying my knowledge in a real-world medical setting, contributing to the accuracy and efficiency of healthcare services.
I graduated High School at 17 from Harper High School where I received my diploma in 1984, there I had classes in office procedures, typing, and speech.
Personal Goals:
My personal goals include continuing to grow as an individual by staying focused, building confidence, and maintaining a healthy work–life balance. I aim to be a positive role model for my family and remain committed to lifelong learning and self-improvement.
Professional Goals:
Professionally, my goal is to become a certified Medical Billing and Coding Specialist and secure a position in a reputable healthcare facility. I plan to continue expanding my knowledge of healthcare systems, insurance processing, and coding standards. Long-term, I hope to gain enough experience to move into a leadership or training role within the healthcare administrative field, helping new professionals grow just as I did.
I am currently pursuing a career in Medical Billing and Coding with a strong focus on accuracy, organization, and contributing to the smooth operation of healthcare services. My goal is to become a reliable support professional in the medical field by ensuring proper documentation, billing, and patient records management. With a passion for helping others behind the scenes, I am dedicated to learning the skills needed to make a positive impact in any healthcare setting.
250818063359_MCCG210_Clinical_Documentation_Portfolio_Project.docx (.docx) 0.05mb 
ViewBetty Clay, CCA ( upon passing the exam)
Houston, TX 77073 708-738-2455 clay.betty@aol.com
PROFESSIONAL SUMMARY:
Knowledgeable customer service, IRS Customer Service, and Shipper/Packer, with an education in Medical Billing & Coding and Word Processing. Skilled in customer service, communications, shipping & packing, and tax preparation.Utilization of POS register systems for cash/credit transactions and account balancing.
EDUCATION:
Bryant & Stratton College
Medical Billing & Coding Diploma, 2025
Certification: Certified Coding Associate (CCA), 2025 (upon passing the exam)
RELEVANT COURSES:
ICD Diagnostic Coding
Electronic Health Records
ICD Procedural Coding
CPT & HCPCS II Coding
Healthcare Terminology
Intro to Medical Office Support & Services
Anatomy & Physiology
CORE COMPETENCIES:
Microsoft Office
General Accounting
Communication
Customer Service
General Operations
General Administrative
Policy & Procedures
Time Management
Billing & Invoicing
EXPERIENCE:
IRS Order Entry Clerk
National Telecommunication, INC 2025 – Current
- General accounting functions
- Answered Phones, Placed orders for forms, and answered any questions the customers had
- Tax Preparation
- Placed orders in the CRM
- Utilized best practices to improve customer experience by taking accountability and representing a recognized “store brand ambassador”
Shipper/Packer
DLH CMOP 2023 – 2023
- Labeling and Packing Medication
IRS Order Entry Clerk
National Telecommunication, INC 2022-2023
- General accounting functions
- Answered Phones, Placed orders for forms, and answered any questions the customers had
- Tax Preparation
- Placed orders in the CRM
Customer Service Cashier
Bed, Bath, & Beyond 2019-2022
- Assisted customers with locating and purchasing items located on the sales floor
- Utilization of POS register system for cash/credit transactions and general accounting functions Processed checks, debit/credit cards/ refunds
- Utilized best practices to improve customer experience by taking accountability and representing a recognized “store brand ambassador”
Home Day Care Provider
Betty’s Little House of Kick’s Home Day Care 1996-2019
- Provided care to children ages 6 weeks – 13 years old
- Prepared food for them
- Taught them how to read and write
- Potty trained them
- Helped with homework
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