Brooklynn Evans
Bryant & Stratton College
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I am an aspiring Medical Administrative Assistant with over six years of experience in healthcare. My strong organizational skills, attention to detail, and ability to manage complex administrative tasks ensure efficiency in medical settings. With a 4.0 GPA at Bryant & Stratton College, I am committed to continuous learning and professional growth, earning certifications in medical office administration, Lean Six Sigma, and CPR. My background as a Certified Nursing Assistant has given me firsthand patient care experience, allowing me to bring a unique perspective to healthcare administration. I thrive in structured environments, excelling in data entry, confidentiality, electronic health records, and medical terminology. My goal is to apply my expertise to optimize healthcare operations, ensuring seamless patient experiences and supporting medical professionals in delivering high-quality care.
View View ViewBryant & Stratton College, Online Degree Program | 2024 - Present
Degree: Associate of Applied Science in Medical Administrative Assistance
Major: Medical Administrative Assistant
Minor: Administration
Expected Graduation: December 2025
GPA: 4.0
Honors: Dean's List
Prosser Technical Institute, New Albany, Indiana | 2015-2017
Certificate: Certified Nursing Assistant
Major: Certified Nursing Assistant
Minor: Health Science
Graduation Year: 2017
G.P.A: 4.0
Awards: A Honor Roll
New Albany Senior High School, New Albany, Indiana 2012-2017
Diploma: Core 40
Graduation year: 2017
G.P.A: 3.5
Awards: A Honor roll 2016 & 2017
Dennys, Louisville, Kentucky
Shift Manager
June 2021 - August 2022
· Managed daily operations, ensuring efficient workflow, scheduling, and problem resolution.
· Oversaw inventory management, placing orders, tracking supplies, and maintaining records.
· Processed financial transactions, handled budgeting tasks, and ensured accurate fund allocation.
· Maintained confidential records, including employee schedules and operational documents.
· Coordinated communication between staff, suppliers, and customers to improve service delivery.
· Developed organizational strategies to streamline processes and improve workplace efficiency.
Dennys, Louisville, Kentucky
Cook
June 2021 - August 2022
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Followed structured food preparation guidelines, ensuring compliance with health and safety regulations.
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Collaborated with team members to organize kitchen workflow and maintain accurate inventory records.
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Adapted to changing menu needs, demonstrating problem-solving skills in a fast-paced environment.
Dennys, Louisville, Kentucky
Server
June 2022 - August 2022
· Managed customer orders, processed payments, and maintained financial accuracy using POS systems.
· Ensured documentation of daily sales reports and reconciled discrepancies to maintain accuracy.
· Assisted in scheduling coordination and documentation to optimize workflow and team management.
· Communicated effectively with kitchen staff to align order processing with operational demands.
Shift fillers, New Albany, Indiana
Packer
November 2021- February 2022
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Conducted thorough inspections of products to ensure quality standards were met, promptly eliminating any non-conforming items
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Maintained a fast, steady pace on the production line to meet production goals, resulting in a 35% increase in production numbers
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Conducted proactive maintenance to minimize downtime by ensuring bottles were oriented correctly on the conveyor belt prior to packaging, replenishing the stretch wrap as necessary, and regularly verifying its proper placement, resulting in a 15% reduction in downtime
Dennys, Clarksville, Indiana
Server, Cook, Manager
June 2021 - November 2021
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Prioritized customer satisfaction through friendly interactions and quick service while proactively anticipating their needs despite having no other staff
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Developed and launched an efficient order-taking system to enhance food delivery times
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Handled customer orders and processed payments efficiently through the POS system, managed cash transactions, optimized table turnover, delivered exceptional customer service, and ensured precise order entry
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Diligently verified that all cash was accurately counted and accounted for, while executing timely bank deposit drop-offs
Volunteers of America, New Albany, Indiana
Direct Support Professional
March 2020 - August 2020
· Managed and maintained accurate documentation of client progress, incident reports, and daily activities.
· Scheduled and coordinated client appointments, ensuring timely transportation and logistical support.
· Communicated effectively with caregivers, medical professionals, and community service providers.
· Maintained patient confidentiality and compliance with healthcare regulations.
Valeo, Seymour, Indiana
Assembly line worker/ Back-up Lead
October 2018- December 2019
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Managed production metrics, tracked employee attendance, monitored downtime on designated software, and conducted inventory assessments
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Fostered a high-energy environment that consistently boosted production numbers by 50%, with GM corporate team members noting my enthusiasm was contagious
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Adequately collaborated with coworkers to discuss any issues, such as missing parts or defects, to ensure we uphold a high standard of quality in our products. By implementing regular updates and feedback loops, we were able to address concerns swiftly and enhance our overall efficiency
Valeo, Seymour, Indiana
Bonder Operator
December 2018 - December 2019
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Carrying out careful visual checks of bonded parts to ensure they are properly stuck together, aligned, and free of flaws
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Identified and resolved minor bonding issues, such as misalignment, inadequate adhesion, or excessive adhesive application
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Implemented process improvements that decreased cycle time by 15%, maximizing production output
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Motivated my coworker with my fast pace and enthusiasm resulting in hourly production numbers increasing by 55%
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Limited downtime by properly timing the light curtain to ensure my machine would not crash, resulting in 20% less downtime
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Implemented a new production line with Nissan and helped design the assembly line set up and pace to ensure an effective flow of operations to meet production standards
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Became the fastest operator in the factory and was recorded and timed on numerous lines on my tube change time and I could change it within 1 minute, 3 minutes less than other operators
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Successfully reduced my backlog from 20,000 parts to meet shipment deadlines by actively collaborating with my coworkers and aiding where needed as well as keeping the entire team informed about tube changes and other routine maintenance to ensure everyone was prepared
Wedgwood Nursing Home, Clarksville, Indiana
Certified Nursing Assistant
August 2017 - October 2018
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Recorded and updated patient information, ensuring accurate documentation of care routines and medical needs.
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Collaborated with nursing staff to maintain organized patient files and improve record-keeping efficiency.
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Assisted in coordinating patient schedules, meals, and medical treatments.
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Maintained compliance with HIPAA regulations and upheld strict confidentiality standards.
Baptist Health Floyd, New Albany, Indiana
Food and Nutrition
August 2016-October 2017
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Managed patient meal requests through phone and in-person interactions, ensuring dietary needs were met.
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Maintained and organized dietary records, ensuring compliance with patient preferences and restrictions.
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Coordinated with medical staff to implement meal plans for patients with specific nutritional requirements.
Jimmy Johns, New Albany, Indiana
Inshop/Manager
January 2014 - August 2016
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Delivered outstanding customer service by greeting customers, making perfect sandwiches, and keeping the work environment clean and organized
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Executed daily food preparation tasks, including opening procedures, meat and vegetable slicing, and bread production, while collaborating with the general manager to maintain efficient store operations in a fast-paced environment, and performed closing procedures meticulously
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Achieved the title of the fastest sandwich maker in the store, consistently reducing wait times to under 3 minutes for a 3-sandwich order
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Recipient of Employee of the Month Award for three consecutive months
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Oversaw a team of 3 to 15 employees, implementing training programs to enhance staff performance and ensure consistency in service quality
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Conducted thorough audits of previous shifts to ensure operational integrity and compliance, while completing daily and weekly reports diligently
Shawnee Post Bingo Hall, Louisville, Kentucky
Bingo Hall Worker
January 2014- December 2016
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Oversaw the bingo floor to efficiently manage winning card verification, layout procedures, and provide exceptional customer service by assisting with food and drink orders to enhance the overall player experience
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Served as a bingo cashier, accurately handling cash transactions for layouts to winning players while ensuring strict adherence to financial controls and gaming regulations
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Ensured meticulous verification of winning bingo cards and processed layouts in accordance with all gaming regulations
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Organized and supervised Bingo staff and volunteers to ensure optimal game coverage for each shift, coordinating breaks and arranging for substitutes as needed.
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Recruited and managed Bingo volunteers
Volunteer work was compensated solely through tips, given at the discretion of satisfied customers, and participation was entirely optional.
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250531080022_Week4EHR_System_HCAS129_Portfolio_Project_Deciphering_Patient_Information_Rise_360.pdf (.pdf) 0.25mb 250531075943_Brooklynn.Evans.EHR_System_HCAS129_Portfolio_Project_Registering_Patients_Rise_360.pdf (.Evans) 0.24mb - Organization
- Communication
- Computer skills
- Microsoft Office Suite
- Expense reporting
- Data Entry
- Meeting coordination
- Filing systems
- Calendar management
- Correspondence preparation
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Career Goal: Become a Medical Administrative Assistant, ideally in a hospital setting such as the ER
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Key Skills: Apply organizational expertise, medical knowledge, and commitment to patient care
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Leadership Aspiration: Progress into management roles like Office Administrative Manager to optimize healthcare operations
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Value to Healthcare: Support medical staff and patients by ensuring efficient office workflows and administrative support
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Long-Term Impact: Use problem-solving skills, healthcare knowledge, and dedication to continuous improvement to create a more organized, accessible, and patient-centered medical environment
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