I am a Social and Human Services student at Bryant & Stratton College with experience in customer service, health care, and supporting people with diverse needs. My work has helped me build strong communication, organization, and problem-solving skills, along with a commitment to treating others with compassion and respect. I also have experience maintaining accurate records and protecting confidential information. I am interested in opportunities where I can use these skills to support individuals, teams, and my community while continuing to grow professionally.

• Bryant & Stratton College — Associate Degree in Social and Human Services, expected September 2026
• Ultimate Medical Academy — Associate of Science in Medical Billing and Coding, January–December 2024
• Texas Health Technical Institute — Medical Assistant associate degree, August 2021–June 2022

Personal goal: Build financial stability by following a budget and saving consistently for unexpected expenses. This will help me feel more secure and prepared for future opportunities.

Professional goal: Complete my Associate Degree in Social and Human Services at Bryant & Stratton College, expected September 2026, and continue developing my communication, customer service, organization, and recordkeeping skills. I hope to use my experience supporting clients and serving diverse populations in a role where I can contribute to my community and grow in human services or office support.

Resident Care Provider
Holland Place Senior Assisted Living, Port Arthur, TX | March 2024–July 2024
Assisted residents with personal care, meals, mobility, and medication routines. Documented and reported resident conditions while maintaining privacy and a safe environment.

Retail Cashier / Customer Service
Murphy USA, Port Arthur, TX | May 2023–August 2023
Served customers, processed sales and payments, operated the cash register, stocked merchandise, and kept the work area organized.

Customer Service Representative, Call Center
Alorica, Beaumont, TX | January 2017–April 2017
Answered customer calls, entered and documented account information, resolved inquiries, and followed procedures for protecting confidential information.

Home Health Aide
Gentiva Hospice, Beaumont, TX | January 2016–July 2021
Assisted patients with daily living activities, meals, and mobility. Documented patient conditions and activities and maintained confidentiality.