Tracey Hamilton

                                                       Phone: 337-292-2844

                                                       Tracey9449@gmail.com

CAREER SUMMARY

Over 10 years of customer care and efficient service. Continuing education in patient care.

EDUCATION

Bryant Stratton College – Glendale, WI

Associate of Applied Science Degree - Medical Assistant

Anticipated Graduation: 12/2022

• Dean’s List

Milwaukee Area Technical College – Milwaukee, WI

General Study Graduate

Graduated: 12/06

• 3.8 GPA while taking 20 credit hours

CERTIFICATES & CERTIFICATIONS

Bryant Stratton college 2022- HIPAA, CPR/BLS, Blood Borne Pathogen Prevention certified

WORK HISTORY

Walmart – Lake, LA

Lead Sales Associate

Month 2017 – Month 2021

• To be professional and proficient in leading my team with excellent customer service care.
• holding the sales team together, providing them with essential and effective training.
• motivating them to reach sales goals.

Coushatta Casino – Kinder, LA

Card Representative

 1/15 - 5/17

• Checked for any computer errors and obtained vital information with high-cost accounts multitasking recruiting new high roller members.

Van Ru Credit Corp. – Milwaukee, WI

Lead Debt Collector

8/10- 11/ 2015

• Multitasking answering phones, skip tracing, and made collection goals on past due accounts
• Negotiating payments while continuing to build a positive relationship with customers
• Performed telephone contact with customers according to guidelines and standards to ensure payment
• Managed collection efforts with a high level of persuasiveness and professionalism
• Maintained positive customer relationship and minimize bad debt exposure