My BioUpdated: 06-14-24
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Ever since childhood, I have been drawn to the intricate workings of computers and technology. I would spend hours exploring the depths of software programs and tinkering with hardware components. As I grew older, my fascination only intensified, leading me to pursue a career in IT.
In addition to my retail experience, I also served in the military, honing my leadership skills and learning the importance of adaptability and problem-solving. These qualities have proved invaluable in my current role as an IT Technician, as I am often faced with complex challenges that require quick thinking and innovative solutions.
However, I always strive for personal and professional growth, so I decided to pursue higher education at Bryant and Stratton College. Here, I can enhance my technical skills, gain a deeper understanding of network technology, and earn my AAS degree. This educational journey will equip me with the necessary knowledge and expertise to succeed in the ever-evolving field of IT.
As an IT Technician with experience in retail management and military leadership, I am determined to forge a successful career in Information Technology. By attending Bryant and Stratton College and obtaining my AAS in Network Technology, I am taking strides toward achieving my goals and making a meaningful impact in IT.
Educational BackgroundUpdated: 02-17-24
Employment HistoryUpdated: 02-17-24
Fraternal OrganizationsUpdated: 02-02-24
Goals (Personal & Professional)Updated: No ContentHonor SocietiesUpdated: 02-02-24
Honors & AwardsUpdated: 02-17-24Military ServiceUpdated: 02-02-24
Resume & CVUpdated: 02-03-24PresentationsUpdated: 04-20-24
Network Security and Forensic Fundamentals Portfolio Project
Effectively communicate with end users, managers, and peers of a technical and non-technical nature.
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My Bio
My name is Rob, and I am an IT Technician with a strong retail management background and military leadership background. However, my true passion lies in Information Technology (IT), and I am attending Bryant and Stratton College to obtain my AAS in Network Technology.Ever since childhood, I have been drawn to the intricate workings of computers and technology. I would spend hours exploring the depths of software programs and tinkering with hardware components. As I grew older, my fascination only intensified, leading me to pursue a career in IT.
In addition to my retail experience, I also served in the military, honing my leadership skills and learning the importance of adaptability and problem-solving. These qualities have proved invaluable in my current role as an IT Technician, as I am often faced with complex challenges that require quick thinking and innovative solutions.
However, I always strive for personal and professional growth, so I decided to pursue higher education at Bryant and Stratton College. Here, I can enhance my technical skills, gain a deeper understanding of network technology, and earn my AAS degree. This educational journey will equip me with the necessary knowledge and expertise to succeed in the ever-evolving field of IT.
As an IT Technician with experience in retail management and military leadership, I am determined to forge a successful career in Information Technology. By attending Bryant and Stratton College and obtaining my AAS in Network Technology, I am taking strides toward achieving my goals and making a meaningful impact in IT.
Bryant & Stratton College - AAS Network Technology
System, Networking, and LAN/WAN Management/Manager Nov 2022 - Present
Fayetteville State University - Certification in Cyber Foundations
Computer/Information Technology Administration and Management (Oct 2020)
Carolina Career College - Systems Administrator
Network Administration with a concentration in Network Security
(Feb 2020)
Computer technician, IT Xchange,
08/2021 – present
MORRISVILLE, NC, US
- Installed and repaired computer hardware and peripherals including printers, scanners, phones, and tablets.
- Regularly evaluated functioning systems and software, making necessary adjustments to optimize performance.
- Identified and resolved file and system errors, guaranteeing smooth functionality.
- Assisted managers and supervisors in developing policies and procedures.
Motor Transport Operator, Team Leader
United States Army
11/2015 – 04/2019 RALEIGH, NC, US
- Led a team of 10 drivers, improving delivery time by 20% through safe and efficient transportation operations.
- Trained and mentored junior motor transport operators, improving their technical skills, and securing a high level of readiness for mission-critical tasks.
- Solved problems associated with vendors regarding shipments, billing, and statements.
Apparel Supervisor
Walmart
Jun 2004 - Aug 2014
MAYFIELD HEIGHTS, OH, US
Kappa Lambda Chi Military Fraternity Inc.
Alpha Beta Gamma National Business Honor Society
88M, Motor Transport Operator, Team Leader
United States Army, Fort Bragg, NC
Nov 2015 - April 2019
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