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Charlotte Miles

Student: Human Services

Bryant&Stratton

Phone: 2165329241
Email: cece0605@gmail.com

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Academic Service: Charlotte Miles
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Academic Service: Charlotte Miles
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Academic Service: Charlotte Miles
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Academic Service: Charlotte Miles
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Academic Service: Charlotte Miles
Service
This is my assessment which supports my knowledge of understanding patient/client need.
Academic Service: Charlotte Miles
Service
This is my assessment which supports my knowledge of understanding patient/client need.
Academic Service: Charlotte Miles
Service
This is my assessment which supports my knowledge of understanding patient/client need.
Educational Background: Charlotte Miles
Background
I am currently attending college with Bryant & Stratton my expected graduation date is Oct 21,2024
Goals (Personal & Professional): Charlotte Miles
Goals
My professional goal is to finish school and receive my Associates Degree
Resume & CV: Charlotte Miles
Resume
Charlotte Miles
Food Service,Cashier,Customer Service,Care Associate
Euclid, OH 44132
cece0605@gmail.com
+1 216 532 9241
To contribute success of a company by experience, skills, in a position which offers advancement and
growth.
Authorized to work in the US for any employer
Work Experience
Retail Worker
Hillcrest Hospital - Mayfield Heights, OH
April 2022 to Present
I make pizzas every day and serve food and I work the register,I clean ,sweep and mop and also help
co workers as needed
Patient Server
Anthology Senior Living - Mayfield Heights, OH
November 2020 to April 2021
Greet residents, take their orders assist them with help as needed.Make coffee clean fill and stock stations
take out trash roll silverware.Communicate with residents
Breakfast Hostess
Hampton Inn Hotel - Cleveland, OH
May 2014 to March 2020
Responsibilities
I cook breakfast for hotel guest, I communicate with hotel guest, I clean kitchen and surrounding areas, I
make coffee, refill items as the become empty, I order food, and put stock away, return keys to supervisor
or manager on duty.I do inventory at the end of each month.
Accomplishments
I have received second place in a contest called Catch me at my best, I have had my name in the trip
advisor online review from previous guest of the hotel. I have received several notices of good work
from guest.
Head Cashier/Greeter/Customer Service
Critics Cafe - Cleveland, OH
December 2006 to June 2012
cashier, greet and conversate with customers, get to know the customer and what they purchase on a
regular basis, makes coffee, sandwiches, makes food to be catered, service the customers, help out my
co-workers, wash dishes, clean up after shutting down the store, clean coffee and storage cart.
I have received several letters of recommendations.
Patient Dining Associate
Cleveland Clinic - Cleveland, OH
June 2010 to November 2011
Assist patients with opening food or cutting up food, deliver patients food for all meals, communicate
with patients. Wash dishes and empty garbage. Assist cook with the help of send trays. Makes sure at
the end of shift computer is shut down, pantry is locked, and keys are taken to the supervisor's office
Breakfast bar Attendant
Holiday Inn Express - Cleveland, OH
September 2005 to January 2007
Open breakfast bar, sit out hot and cold foods, start coffee and cereal station. Greet and assist hotel
guest. Interact with guest to find out their stay at the hotel. Wipe off tables as they become dirty, after
breakfast, shut down, clean bar area, take out trash. Answer phone, return keys to supervisor.
I have letters of recommendations as well as certificates of employee of the month. I was entered into
the managers circle as well as the owner's circle.
Care Associate
Homewood Residence - Cleveland Heights, OH
January 2002 to September 2004
Performed duties in care of patients in nursing home under direction of nursing and medical staff.
Answered signal lights, bells and intercom system to determine patients' needs. bathed patients and
dressed them. Served and collected food trays and fed patients requiring help. Transported patients,
using wheelchair and wheeled cart and assisted patients to walk. Turned and repositioned bedfast
patients to prevent bedsores. Changed bed linens, ran errands, answered telephone. Worked as a dining
room attendant (serving residents their food restaurant style) worked as a dining room attendant as well
as an activities assistant.
Sales Associate
Cleveland Indians Team Shop - Cleveland, OH
December 1997 to March 2001
Provided customer service in self-service store. Answered questions from and provided information to
customers about merchandise for sale.
Directed and escorted customers to fitting and dressing rooms and to sale racks.
Was stable at working as head cashier
Education
Diploma in General Studies
Christian Academy - Cleveland, OH
2003 to 2003
High school or equivalent in College Prep
Lincoln West High - Cleveland, OH
August 1995 to August 1998
Skills
• Coffee Experience
• Catering
• Host/Hostess
• Restaurant Experience
• English
• Barista Experience
• Food Preparation
• Food Service
• Serving Experience
• Microsoft Word
• Cash register
• Typing
• Hospital experience
• Sales
• Barista experience
• Customer service
• Cooking
• Serving
Certifications and Licenses
CPR/First Aid
July 2018 to June 2020
Trained for First Aid and CPR
Additional Information
References upon request