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Stephanie L. Dabney

Practice Manager

Bryant & Stratton College

Address: 311 Brooking Ct. Aylett, Va. 23009
Phone: 804-512-0979
Email: mrsdabney@outlook.com
My Social:

Health Service Administration Associates of Applied Science. Practice Manager for Bon Secours Mercy Health.
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Educational Background: Stephanie L. Dabney
Curriculum
Health Service Administration View

Educational Background: Stephanie L. Dabney
E-Portfolio Project
Multicultural Awareness View

Educational Background: Stephanie L. Dabney
Ethics in Heath and Human Services
Case Study View

Educational Background: Stephanie L. Dabney
Stephanie L. Dabney
https://mycred.com/p/9207856305
Educational Background: Stephanie L. Dabney
College Math 202
More abstract than calculus, this course aims to develop basic algebraic tools for work with problems involving many variables. Starting from systems of linear equations and vectors in 2-space and 3-space, this course develops ideas about length, angles and resolving a general vector into useful components, identifying features of linear systems or processes in order to choose a basis that is well-adapted to studying a particular phenomenon and move between different points of view to reveal the essential underlying structure. Companion course to 201 (Multivariable Calculus). Discusses matrices and linear transformations, linear independence and dimension, bases and coordinates, determinants, orthogonal projection, least squares, eigenvalues and their applications to quadratic forms and dynamical systems.
Educational Background: Stephanie L. Dabney
Networking
Network with other peers with learning new company materials and to also see how they may do things differently but still get the same outcome by doing less.
Educational Background: Stephanie L. Dabney
Bryant & Stratton College
Studied: Health Service Administration
Graduate: Expected June 2023
Diploma: AAS
Educational Background: Stephanie L. Dabney
J. Sargeant Reynolds Community College
Studied: Certified Legal Technology
Graduated: December 2002
Diploma: Certification
Educational Background: Stephanie L. Dabney
King & Queen Central High School
Studied: General Academics
Graduated: June 1999
Diploma: Advance Diploma
Employment History: Stephanie L. Dabney
Practice Manger

Bon Secours Health System – Richmond, VA

Practice Manager   October 2010 to Present

  • Prepare annual capital and operating budget for Endocrinology.
  • Direct day-to-day business operations for 2 endocrinology practices and provide operational oversight for more than 15 staff personnel including LPNs, CMAs, Patient Service Representatives, and Nurse Navigator
  • Hire Employee and conduct interviews.
  • Manage all employment areas such as hiring, promoting job performance evaluations, professional development, teammate satisfaction surveys, and disciplinary actions.
  • Identify and coordinate existing expansion and/or new ambulatory practice site services.
  • Oversee the management of clinical expenditure projects as undertaken by each building, planning projects in accordance to approved guidelines and ensuring that the expenditures meet cost projections and completion periods.
  • Ensure that department activities and records meet the standards of accrediting, regulatory and reimbursement activities, including TJC, DPH, OSHA and other agencies.
  • Evaluate subordinate employees work quality and overall performance.
  • Participate in ongoing reviews of program financial performance including revenue cycle and expense management.
  • Responsible for fiscal management, including financial reports, budgets, labor efficiency analysis, cost, revenue and reimbursement analysis.
  • Provide guidance to employees and managers relative to HR policies, procedures and programs ensuring compliance with all applicable laws and corporate policies and guidelines.
  • Attended Medical Group monthly administrator meetings and disseminated information as necessary to faculty and staff.

 

 

Employment History: Stephanie L. Dabney
Site Coordinator

Primary Health Care Associates – Richmond, VA

Site Coordinator   January 2010 to October 2010

  • Prepared annual operating budget for the practice
  • Developed and implemented Human Resource policies and procedures.
  • Evaluated subordinate employees work quality and overall performance.
  • Resolved issues relating to patient complaints and concerns of health care providers.
  • Ensured delivery of quality patient care by coordinating activities that improved patient access and flow, patient, and physician satisfaction.
  • Coordinated and scheduled surgical appointments and procedures.
  • Organized medical records for appointment follow up.
  • Managed schedules for providers and specialist and processed referrals/appointments for specialty services.
  • Maintained confidentiality in all professional areas and considers the needs of clients and their families, other employees, physicians, visitors, and all members of the community in an informative, courteous, and compassionate manner. Consents and practices confidentiality in accordance with the agency HIPPA programs and policies.
Employment History: Stephanie L. Dabney
Patient Service Representative

Lee Davis Pediatrics. – Mechanicsville, VA

 Patient Service Representative November 2006 to January 2010 

  • Maintained patient data up-to-date and verify patient information at every visit.
  • Informed patients about delays and waiting times.
  • Scheduled patient appointments and make reminder calls.
  • Verified patient’s insurance coverage and collect co-payments.
  • Processed credit card payments and balance daily cash deposits
  • Reviewed patient accounts, identified delinquent accounts, and collected due amounts.
  • Assisted patients in filling patient consent forms and payment contract forms.
  • Obtain patient address, contact details, insurance information and medical history.
  • Screened patients for financial assistance and assist them in preparing required funding documentations.
  • Attended educational trainings for professional development.
  • Respond to patient queries and concerns in a professional manner.
  • Stay updated with information regarding insurance programs and funding sources.

 

Honor Societies: Stephanie L. Dabney
Stephanie L. Dabney
https://mycred.com/p/9207856305
Honor Societies: Stephanie L. Dabney
Other: Alpha Beta Gamma
Alpha Beta Gamma is an Honor Society established by business professors in 1970 to recognize and encourage scholarship among Business and Professional Students Enrolled at Two-year Degree Granting Institutions. https://mycred.com/p/9207856305

ABG Honor Society Letter (.pdf) 0.13mb
Projects: Stephanie L. Dabney
INFT124 Computing Skills
In this course, I learned how to enhance my skills in making a PowerPoint presentation.  I learned the different types of software, what PowerPoint is, and why it is the most widely used presentation app on the market. PowerPoint Presentation (.pptm) 1.93mb
Projects: Stephanie L. Dabney
CAPS265 Career Development III
Demonstrate communication skills for career entry and professional development. With this project and course, I was able to conduct a project by practicing my interview skills and responses by recording a video of me asking the questions and responding.  This prepared me to give actual interview responses orally and simulate the experience if I was to ever have an interview through Skype or Zoom. Career Connect Interview

Projects: Stephanie L. Dabney
SOSC115 Career Development I Theory & Practice
The class helped to develop my elevator speech that I wasn't used to doing. I gain insight into what is needed as you enter your first job, start a career, transition into new fields of work, or even if you are comfortable with your job and do not wish to leave it.  I am now more comfortable preparing and/or improving my resume, cover letter, and
elevator speech as well as helping others with theirs. The employment documents will help to get my foot in the door of a higher-level career by impressing, my current manager, and hiring managers by showing off how off my professional skills.
230617092356_SOSC_115_Elevator_Speech.pdf (.pdf) 0.07mb
Projects: Stephanie L. Dabney
HTHS230 Funding Health & Human Services
To develop an understanding of the US Health Care Reimbursement Systems. With this project, I had to describe how the opportunities will benefit the organization overall. By, thinking of services that the other organizations may not be strong in providing.
 
 
230617114936_HTHS230_Opportunity_vs_Challenges_Portfolio_Project.mp4 (.mp4) 22.89mb
Projects: Stephanie L. Dabney
HTHS110 Into of Health & Human Services
For this assignment, I reviewed legal and ethical issues addressed in the following scenarios related to managed care and healthcare utilization. 230617115015_HTHS110_Report.pdf (.pdf) 0.08mb
Projects: Stephanie L. Dabney
SOSC 225 Career Development II Theory & Practice
This course was based off employee strategies to learn different strategies and reflect on different ways of learning new techniques. The mock interview project helped me to learn how to be career ready and enhance the knowledge that I had.  It taught me new strategies for career readiness and how to reach outcomes.  The skill that I was able to learn was behavioral skills, how to properly respond to interview questions for a new career, and how to enhance your skills for your current career. 230617113336_SOSC225_Mock_Interview_Simulation_MyCred.pdf (.pdf) 0.10mb
Projects: Stephanie L. Dabney
ACCT101 Accounting Principles I
With the accounting projects we learned about equity, liability and as well as how to create a journal, general journal, statements, income statements and bank reconciliation. This will help to do be more knowledgeable in my career around the budgets that we have to perform. 230617121107_ACCT110_Portfolio_Project.xlsx (.xlsx) 0.03mb
Projects: Stephanie L. Dabney
PSYC101 Psychology
With this project, we had to choose one of the disorders presented, provide an overview of the disorder along with their associated treatment methods, and include a description of how the disorder affects those who suffer from this in their daily lives. Along with describing how it could impact the individual in the workplace and their interpersonal relationships. 230617104548_PSCY101_Psychological_Disorders_Treatment_Methods.docx (.docx) 0.02mb
Projects: Stephanie L. Dabney
BUS215 Management Principles
With this project, we had to differentiate between the potential responses of managers and leaders in various work scenarios through the study of cases while being able to recognize management and leadership skills.  230616111456_BUSS215_Leadership_Management_Case_Study_Project.pdf (.pdf) 0.10mb
Projects: Stephanie L. Dabney
HCAS123 Healthcare Terminology
The assignment is to build skills in spelling and familiarity with medical terms. The terminology is spoken and written in charts, so you must learn to say, spell, and read medical terms. This is very important to know and understand how to do when working side by side with physicians and patients where you would utilize the skills everyday. 
 
 
230616111156_HCAS_123_Reflection.pdf (.pdf) 0.06mb
Projects: Stephanie L. Dabney
HTHS121 Healthcare Information Systems
Demonstrate ethical and legal communication techniques specific to the human and social services environment. The report project helped me understand the significant and advantages of the clinical method. 230616110631_HTHS_121_Portfolio_Project.pdf (.pdf) 0.08mb
Projects: Stephanie L. Dabney
HURS205 Organizational Behavior & Leadership
Differentiate between management and leadership. The project talked about improving the health and well-being of our communities and bringing good help to those in need, especially people who are poor, 
dying, and underserved. 230617122116_HURS205_Portfolio_Project_Leadership_Alignment.pdf (.pdf) 0.10mb
Projects: Stephanie L. Dabney
PHIL 222 Ethics In Health & Human Services
Describe the ethical theories and philosophical approaches followed for assessing moral/ethical decisions in typical healthcare scenarios. In the project, I had to talk about either utilitarianism or deontology theory and how the ethical theories support or didn't support a certain case study.  I achieve the outcome by transferring the knowledge that I learned in the class.  I explained a lot of different facts and gave credible sources.  The knowledge gained will help me tremendously in my future career. 230616104946_PHILL_222_Case_Study.pdf (.pdf) 0.09mb
Resume & CV: Stephanie L. Dabney
Professional Cover Letter
230617094907_Stephanie_Cover_Letter.docx (.docx) 0.02mb
Resume & CV: Stephanie L. Dabney
Professional Resume
230617094718_Stephanie_Resume_2023_copy.docx (.docx) 0.02mb
Skills: Stephanie L. Dabney
Leadership Skills
  • Management Skills
  • Dimensions
  • Kronos
  • Hiring
  • Multi-tasking in challenging environments
  • Audit
  • Microsoft PowerPoint
  • Organizational Skills 
  • Proficient in Word applications, excel, and outlook
  • Projects
  • Presentations
Technical & Computer Skills: Stephanie L. Dabney
VOIM109 Office Apps Word Process/ Keyboard (Itinerary Project)

Applying advanced word processing functions and features to business documents. Create professional business documents, including agendas, memos, and itineraries, using word processing software. With this project, I was given a memo and had to create a professional itinerary based on the details.  Having this course helped me to become more professional in creating an itinerary for my current and future career. 

230617100024_VOIM109_Itinerary.pdf (.pdf) 0.39mb
Technical & Computer Skills: Stephanie L. Dabney
VOIM109 Office Apps Word Process/ Keyboard (Agenda Project)
Applying advanced word processing functions and features to business documents. Create professional business documents, including agendas, memos, and itineraries, using word processing software. With this project, I was given a memo and had to create a professional agenda based on the details.  Having this course helped me to become more professional in creating agenda for my current and future career. 
230617095841_VOIM109_Agenda_Assessment.pdf (.pdf) 0.07mb